Return & Refunds Policy

No Returns or Exchanges

Due to the nature of our product, no returns or exchanges are accepted. Customers do have the ability to request a refund on their order should there be an issue.

Wrong, Damaged or Defective Items

If you received the wrong product from Ketoned Meals, or if it arrives defective or damaged in transit, please contact within 24 hours of receipt so we can resolve the problem.


Ketoned Meals reserves the right to make all final decisions regarding issuing of refunds to customers. All refunds will be issued in the form of a store credit for use on future orders.